Effective Date: January 1, 2025
Opsam Health (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable regulations.
If you have any questions or concerns about this policy, please contact us at:
Opsam Health
1428 Highland Avenue
National City, CA 91950
Phone: (844) 200-2426
1. Information We Collect
We may collect and maintain the following types of information:
- Protected Health Information (PHI): Includes your name, address, date of birth, medical records, health history, and insurance information.
- Personal Identifiable Information (PII): Includes your contact information, such as phone number, email address, or mailing address.
- Non-Personal Information: Information collected automatically, such as IP addresses or browser data when you visit our website.
2. How We Use Your Information
Your information is used to:
- Provide healthcare services, including diagnosis, treatment, and coordination of care.
- Process payments, insurance claims, and billing.
- Communicate with you about your care or related services.
- Comply with legal and regulatory requirements.
We only use or disclose your information as permitted under HIPAA and applicable law.
3. How We Share Your Information
We may share your PHI:
- For Treatment: To coordinate your care with other healthcare providers.
- For Payment: To process claims with your health insurer or payer.
- For Healthcare Operations: To improve our services and ensure quality care.
- As Required by Law: To comply with legal requirements, including reporting to public health authorities.
We will not sell your PHI to third parties.
4. Your Rights Under HIPAA
You have the following rights regarding your health information:
- Access: Request a copy of your medical records.
- Amendment: Request corrections to your health information.
- Restrictions: Request limitations on how your information is used or shared.
- Confidential Communications: Request communications in a specific format or at a specific location.
- Accounting of Disclosures: Receive a list of certain disclosures of your PHI.
- File a Complaint: If you believe your rights have been violated, you may file a complaint with us or the U.S. Department of Health and Human Services (HHS).
To exercise any of these rights, contact us at (844) 200-2426.
5. HIPAA-Compliant Breach Notification Procedure
Opsam Health takes the security of your information seriously. In the event of a breach of your Protected Health Information (PHI), we will:
- Identify the Breach:
We will promptly investigate and determine if there has been unauthorized access, use, or disclosure of your PHI that compromises its security or privacy. - Notify Affected Individuals:
If it is determined that a breach has occurred, we will notify you in writing no later than 60 days after discovering the breach. Notifications will include:
- A description of the breach, including what happened and when.
- The types of information involved (e.g., name, Social Security number, medical information).
- Steps you can take to protect yourself from potential harm.
- What Opsam Health is doing to mitigate the breach and prevent future occurrences.
- Contact information for further assistance.
Notify Regulatory Authorities:
If the breach involves more than 500 individuals, we will report the incident to the Secretary of the U.S. Department of Health and Human Services (HHS) and comply with any public notification requirements.Notify the Media (If Applicable):
If the breach affects more than 500 individuals in a state or jurisdiction, we will notify prominent media outlets to ensure public awareness.Take Corrective Action:
We will implement appropriate corrective actions, such as staff training or enhanced security measures, to prevent future breaches.
6. How We Protect Your Information
Opsam Health uses administrative, physical, and technical safeguards to protect your information, including:
- Secure data storage and encryption.
- Restricted access to authorized personnel only.
- Regular training for staff on data privacy and security protocols.
If you suspect a breach of your information, please contact us immediately at (844) 200-2426.
7. Changes to This Privacy Policy
Opsam Health reserves the right to update this Privacy Policy as necessary. Changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or your privacy rights, please contact us at:
Opsam Health
1428 Highland Avenue
National City, CA 91950
Phone: (844) 200-2426
