Committed to Your Health and Well-Being

Get the care you need
and the respect you deserve

The Opsam Health Story

Operation Samahan was founded in 1973 in the back of a barber shop near Downtown San Diego by Filipino health professionals who offered care to immigrants who did not have the money to pay for healthcare, faced language barriers, and struggled to navigate the larger hospital system.



As the demand for services grew rapidly, the group recognized that they needed more organization, full-time staff, and a dedicated space. Committed to the spirit of ‘Samahan’ (a Filipino word meaning ‘working together’), they formalized their efforts and established ‘Operation Samahan.’ 



Over the past 50 years, Operation Samahan has expanded into a full-time medical clinic and became a recognized Federally Qualified Health Center in 2013. Since then, OPSAM HEALTH has grown to multiple clinic sites in National City, Mira Mesa, Scripps Ranch, and Rancho Peñasquitos. OPSAM HEALTH provids a wide range of services including primary care, dental, mental health, family planning, wellness programs, healthy eating initiatives, and community outreach.

We remain fully committed to our mission of supporting the community and ensuring that uninsured, underinsured, and underserved families receive compassionate care, regardless of their ability to pay.

Our Vision

We envision an organization where:

Patients and their families receive a well-coordinated care they need with excellent quality and high satisfaction.

Wellbeing of the community is addressed through public education, outreach, and meaningful multi-sector partnerships.

Employees are functioning efficiently and are proud to be working for the company.

Donors and volunteers are enthusiastic to contribute and be a part of driving our success.

There is a clear and continuous path towards sustainable growth.

We are looked up to in the community as a reputable health resource for everyone, especially the underserved.

Our Values

In carrying out our mission, every Opsam employee is bound by the following key values:

Accountability

Every work we do will center on personal responsibility and reliability and that we, as an organization, will be held accountable to all our various stakeholders, including our patients, peers, payers, and governmental agencies.

Compassion

Patients will always come first and will be welcomed and treated with dignity and compassion.

Respect

Everyone will be respectful and supportive to one another, as we are to all our patients and their families

Commitment

All employees will be committed to performing duties aligned with expectations and in accordance with our mission and vision.

Teamwork

Teamwork will be central in our organization with everyone working together to meet every patient’s needs and expectations.

Stewardship

Each employee will function with stewardship in mind, preventing waste of the limited resources our organization has.

Our Strategic Plan

  • Updating the name to one that stays true to Operation Samahan roots and invites workforce talents and patients from a
    more diverse background
  • Increase patient awareness of our clinics and services via multiple effective marketing platforms, including social media
    engagement and promotions
  • Robust community outreach programs to provide education and clinical services with special focus on unserved areas
    across San Diego and National City
  • Increase engagement with various organizations and increase participation in community events to promote our clinics
  • Improve core services: Primary Adult and Pediatric Care, Women’s Health, and Dental with emphasis on increased patient
    access and operational efficiency
  • Reorganize and strengthen Behavioral Health in an integrated care model
  • Addition of specialty services that will help address top causes of morbidities, such as cardiovascular diseases and diabetes
  • Mobile clinic credentialing and operationalization to provide services, such as preventive screenings and immunizations, to
    underserved areas, migrant communities or the homeless population
  • Clinic workflow redesign using lean process with goal of streamlined patient flow, increased timely access to care,
    improved integrated care delivery, increased patient satisfaction, maximal space use, and increased provider productivity
  • Standardization of clinic operations across all service locations
  • Formalize and strengthen Quality Improvement framework within the organization to focus on delivering better quality care to
    our patients
  • Acquisition and utilization of population health management solution, in conjunction with streamlining the current
    electronic medical record, to increase and meet performance levels for care quality metrics
  • Development and implementation of onboarding training for all new hires
  • Reinforcement of timely training for all employees appropriate to job function
  • Utilization of various provider recruitment strategies
  • Development of employee satisfaction surveys, recognition programs, career promotion and retention plans
  • Implementation of regular performance reviews for all employees
  • Renovation of National City Main and Womens Center clinics
  • Ground zero demolition and parking lot enhancement at 2841 Highland avenue building
  • Renovation and conversion of the 2813-2821 Highland Avenue properties into a multi-purpose medical and administrative
    offices
  • Enhancement of IT infrastructure with increased cybersecurity compliance
  • Development and implementation of fundraising strategy
  • Grant application strategies aligned with program and service expansion goals
  • Increased patient service revenue through health plan contract reviews, clinic operation and revenue cycle process
    improvement
  • Expense monitoring through acquisition and implementation of a centralized purchasing and inventory software
    solution
  • Formal development and establishment of compliance and risk reduction program to meet all federal, state, and local
    regulatory requirements
  • Update of all company policies and procedures aligned with our mission, vision, and regulations
  • Creation and adoption of emergency preparedness plan
  • Bolstering organizational cybersecurity infrastructure
  • Performance and completion of market analysis to determine service expansion potential with goal of adding clinic
    locations In North San Diego, Chula Vista, Spring Valley, and National City areas
  • Evaluation of new service lines aligned with our patient population needs and healthcare regulatory changes
HRSA: Advancing hit for quality award 2024
HRSA: Health center quality leader award 2024
FSHCAA FTCA Deemed Status Badge
PCMH